What it is

Framebridge is a custom picture framing company that sells online and through its own retail stores. Susan Tynan is listed as Founder and CEO on its our story page. Virginia Business reported that the Washington, DC company was founded in 2014 and that Graham Holdings, an earlier minority investor, agreed to acquire it in May 2020. At that time Framebridge had two stores in the Greater Washington area and a manufacturing facility in Richmond, Kentucky. It still operates under its own name.

What it offers

  • Online framing: customers upload a digital photo or send physical art and objects through a mail-in service, then choose frames and mats.
  • In-store framing: stores offer design advice and a chance to see frames in person, plus buy online, pick up in store.
  • Design services: options such as Designer's Choice for customers who want help choosing.
  • Gifts: gift frames, tabletop frames and gift cards.

The site says custom framing starts at $50, with bestselling frames and colorblock mats starting at $70, and it publishes a transparent pricing page.

Programs for businesses

Framebridge runs programs for interior designers and the trade, a corporate program for business clients, an artists program, an affiliate program and brand collaborations. A founder furnishing an office, sending client gifts or selling art prints may find the corporate program or artists program most relevant.

How to engage

Orders can be placed on framebridge.com or in a store, and the store locator lists current locations. Support is handled through a web form, and the company publishes a happiness guarantee and return policy. The site also has a how it works page, a materials page and an FAQ that explain the ordering process, frame options and what kinds of items can be framed, which is a good place to start before placing a first order. Open roles are posted on the Graham Holdings Workday careers site.

Why it matters in the DMV ecosystem

Framebridge is a DC-born consumer brand that moved a traditionally local, in-person service online, then added physical stores starting in its home market. Its acquisition by Graham Holdings, a Washington-area company, is an example of a local strategic buyer backing a homegrown startup. For DMV founders in direct-to-consumer and retail, it shows a path that pairs e-commerce with a small store footprint and in-house manufacturing.